Effective Date: December 22, 2024

At Urbaan LLC (“Urbaan,” “we,” “us,” or “our”), operating through https://urbaan.net/, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our digital marketing agent services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our services
  • Contact us for inquiries or support
  • Subscribe to our newsletters or marketing materials
  • Complete forms on our website

This information may include:

  • Full name and business name
  • Email address and phone number
  • Billing and payment information
  • Business details and marketing objectives

1.2 Automatically Collected Information

When you access our website, we automatically collect certain information, including:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our website
  • Referring website and search terms used

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our digital marketing agent services
  • Process transactions and send transaction-related communications
  • Respond to your inquiries and provide customer support
  • Send marketing communications with your consent
  • Improve our website and services
  • Analyze usage patterns and trends
  • Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist in operating our business (e.g., payment processors, hosting providers)
  • When required by law or to protect our legal rights
  • In connection with a business transfer, merger, or acquisition
  • With your explicit consent

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Object to processing of your personal information

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Business Hours:

  • Monday to Friday: 9:00 AM – 6:00 PM
  • Saturday: 10:00 AM – 4:00 PM
  • Email: info@urbaan.net
  • Phone: +1 (307) 3105745